Laurent Lefouet
Chief Customer Officer

Company: Aera Technology

As the Chief Customer Officer at Aera Technology, Laurent Lefouet leads the company’s high-performing customer success initiatives and operations. A strategic, outcome-focused leader, Laurent puts customers at the center of the experience to deliver satisfaction, retention, and growth. He brings more than 25 years of experience in enterprise software and technology. Prior to Aera, Laurent served as the Managing Director for EMEA at Anaplan. Before Anaplan, he was the Chief Operating Officer and Vice President of Large Enterprise Sales for SAP France. Laurent has also held international management roles at Business Objects Global and SAP EMEA and India.